Puntit Casino — Help & FAQs

Yes. Puntit is licensed by the UK Gambling Commission (licence 39576) and built for UK players, with £ banking and UK-friendly payment methods.

Click any Join button, enter your details, confirm your email, and opt in to the welcome offer. It takes a couple of minutes.

Select Log In at the top of the site or app and enter your registered email and password. Forgotten it? Use the password-reset link.

New players get 100 free spins on Big Bass Splash after depositing £10 and wagering £50 on slots within 7 days. There's no wagering on the spin winnings. T&Cs apply.

No — there's no code. Just register, opt in, and follow the steps to claim your spins.

The current welcome offer is deposit-based (£10 minimum), not a no-deposit bonus — but with no wagering on what your free spins win, it's a fair deal.

Over 4,000 slots plus table games and live dealer tables, from 26+ providers including Pragmatic Play, NetEnt, and Play'n GO.

Yes — live blackjack, roulette, baccarat and game shows, powered by Evolution, Stakelogic and OnAir Entertainment.

Apple Pay, Google Pay, and Visa/Mastercard debit cards for deposits (min £5); withdrawals via bank transfer or debit card. In line with UK rules, credit cards aren't accepted.

£5 to deposit. Note that the welcome offer requires a minimum £10 deposit to qualify.

We aim to process withdrawals within 24 hours. After that, bank transfers are usually quickest, while debit-card payouts can take 1–3 business days. Completing verification (KYC) early helps avoid delays.

Puntit doesn't charge fees to deposit or withdraw. Your bank or wallet provider may have its own terms.

At the time of writing, PayPal isn't listed among our payment options. Check the cashier in your account for the current list.

Puntit is built for UK players and operates in pounds sterling (£).

Yes. Puntit is UKGC-licensed (39576), uses SSL encryption, offers responsible gambling tools, and runs games from independently tested providers.

Yes. Every game comes from a licensed studio and runs on certified random number generators that are independently tested, so outcomes are always random.

Yes. You can set deposit limits, time-outs and reality checks in your account, self-exclude from Puntit, or register with GamStop for UK-wide self-exclusion.

No — one account per person and household. Multiple accounts may be closed and can affect bonus eligibility.

There's a free Android app ("Puntit Sports Betting & Casino") on Google Play. iPhone and iPad players can use the optimised mobile site in their browser.

Use 24/7 live chat for the fastest help, or email us for account matters. You can also browse the Help Centre.

Contact support first and we'll try to resolve it. If you're still not satisfied, you can escalate to an independent alternative dispute resolution (ADR) provider, as required under our UKGC licence.