Contact Puntit Casino

Need a hand? Our support team is available around the clock. Choose the option that suits you best and we'll get you sorted.

Ways to Reach Us

  • 24/7 live chat — the fastest way to get help, available directly on the site and in the app.
  • Emailsupport@playpuntitcasino.uk for account queries, documents, and anything that needs a record.
  • Help Centre — browse our FAQ for quick answers on bonuses, payments, and your account.

Complaints & Disputes

If something hasn't gone the way you expected, contact us first and we'll do our best to put it right. If your complaint can't be resolved, you can refer it to an independent alternative dispute resolution (ADR) provider, as required under our UK Gambling Commission licence.

Gambling Support

For confidential help with gambling, you can contact the National Gambling Helpline on 0808 8020 133, or visit BeGambleAware and GamCare. See our Responsible Gambling page for the tools available to you.

Visit Puntit

18+. Please gamble responsibly. BeGambleAware.org.